Help Server is available in express, standard and professional editions.
Note: we may change the set of editions as well as license conditions in future, but such changes do never propagate to ordered licenses (conditions that were intact on the moment of order are the only valid conditions in this case).
Help Server License Agreement (PDF)
Editions Comparison Matrix, Prices
|
Feature / Edition
|
Express
|
Standard
|
Professional
|
| Table of contents | | |
|
| Maximal size | 100 nodes | Unlimited | Unlimited
|
| Top frame | | |
|
| Copyright & link to X-tensive.com | Always presents | Always presents | Can be removed
|
| Source code | | |
|
| Web application source code | Yes | Yes | Yes
|
| Help Server controls source code | No | No | Yes
|
| Core & Chm assemblies code | No | No | No
|
| Upgrades & updates | | |
|
| Release period | 3…6 months | 1…2 months | 1…2 months
|
| Free update period | - | 6 months | 6 months
|
| Support | | |
|
| Email | No | Yes | Yes
|
| Forum | No | Yes | Yes
|
| Response time * | - | 24 hours | 24 hours
|
| License type | - | Per web server | Per company or individual
|
| Redistributable | No | No | Yes
|
| Online order | | |
|
| Price & purchase options | | |
|
| Price (EUR) | Free | 149 | 395
|
| Online order page | - | Buy now | Buy now
|
| Pay by wire transfer | - | Request the invoice by email |
Request the invoice by email
|
| Discounts | | |
|
| Volume discounts | - | Check volume discounts
| Check volume discounts
|
| “Pay by wire” discount | - | 5% | 5%
|
Remarks:
- All unspecified features are absolutely the same for all Editions
- “-” means “Not applicable”
- “Release period” is average period between subsequent releases of the product
- “Free update period” is the period of free product updates after the moment of purchase. All upcoming versions (releases) of product, including major version updates, are electronically delivered to the customers without any additional charges during this period
- “Support response time” is maximal amount of time that can be spent on the first response for regular support requests; bug reports, as well as other cases requiring testing may require more time then 24 hours
- All online order pages are secure.