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Help Server is available in several editions:
- Express Edition
Free edition of product having several functional limitations. No support is implied
for users of this edition.
- Standard Edition (Web Server License)
Allows to install Help Server on a single production web server (possibly – hosted)
- Professional Edition (Redistribution License)
Allows to install Help Server on any number of web servers, as well as redistribute
it along with your own products.
Note: we may change the set of editions as well as license conditions in future, but such changes do never propagate to ordered licenses (conditions that were intact on the moment of order are the only valid conditions in this case).
View Help Server License Agreement (PDF)
Payment
We use share-it! and ComponentSource.com as online payment processing services. You will
be taken to their site after clicking on one of product order links. Both resellers
accept all possible payment types – credit cards, money orders, fax, bank transfers. Customers
in the US may also place their order by calling the toll-free order number 1-800-903-4152,
available 24 hours a day.
Another payment option is wire transfer directly to one of our accounts
(they’re listed here). We offer 5% discount on all of such orders.
Editions Comparison Matrix, Prices
| Feature / Edition |
Express |
Standard |
Professional |
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Table of contents
|
|
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|
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Maximal size
|
1000 nodes |
Unlimited |
Unlimited |
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Top frame
|
|
|
|
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Copyright & link to X-tensive.com
|
Always presents |
Always presents |
Can be removed |
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Source code
|
|
|
|
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Web application source code
|
Yes |
Yes |
Yes |
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Help Server controls source code
|
No |
No |
Yes |
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Core & Chm assemblies code
|
No |
No |
No |
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Upgrades & updates
|
|
|
|
|
Release period
|
3…6 months |
1…2 months |
1…2 months |
|
Free update period
|
- |
6 months |
6 months |
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Support
|
|
|
|
|
Email
|
No |
Yes |
Yes |
|
Forum
|
No |
Yes |
Yes |
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Response time*
|
- |
24 hours |
24 hours |
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License type
|
- |
Per web server |
Per company or individual |
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Redistributable
|
No |
No |
Yes |
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Online order
|
|
|
|
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Price & purchase options
|
|
|
|
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Price (EUR)
|
Free |
149 |
395 |
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Online order page
|
- |
Buy now |
Buy now |
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Pay by wire transfer
|
- |
Click here to request the invoice by email |
Click here to request the invoice by email |
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Discounts
|
|
|
|
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Volume discounts
|
- |
Check volume discounts |
Check volume discounts |
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“Pay by wire” discount
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- |
5% |
5% |
Remarks:
- All unspecified features are absolutely the same for all Editions
- “-” means “Not applicable”
- “Release period” is average period between subsequent releases of the product
- “Free update period” is the period of free product updates after the
moment of purchase. All upcoming versions (releases) of product, including major version
updates, are electronically delivered to the customers without any additional charges during this period
- “Support response time” is maximal amount of time that can be spent
on the first response for regular support requests; bug reports, as well as other
cases requiring testing may require more time then 24 hours
- All online order pages are secure.
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